Refund Policy

1. Overview

RecoupMyRent provides a platform for Hosts and Guests to arrange short-term stays. All refund arrangements (if any) are at the sole discretion of the Host, unless otherwise stated in the Host's listing terms.

2. Host Discretion

  • Host Policy Prevails: Each Host may set their own refund terms, including policies related to cancellations, no-shows, or dissatisfaction with the accommodation.
  • Transparency: Hosts must clearly disclose any refund policy within their Listing so that Guests can review these terms prior to booking.

3. Company Involvement

  • Limited Role: RecoupMyRent facilitates communication and payments but is not responsible for issuing or enforcing refunds between Hosts and Guests.
  • Resolution Support: We may, at our discretion, assist in mediating disputes; however, the final decision remains with the Host, subject to any binding laws or regulations.

4. No Guarantees

RecoupMyRent makes no guarantees about refunds and assumes no liability for the resolution of any monetary disputes.

Last updated: March 2024